Help Center

Back to home

Help Center

Start Here

Start Here

Getting Started

About LIT SOFTWARE - What we do in 90 seconds!

Support & Training

Do you have a manual or user guide?

Do you have an overview on how use the apps?

Do you offer training on the LIT SUITE apps?

Do you have telephone support?

Hardware Recommendations

What are the hardware and software requirements to run the LIT SUITE apps on a Mac?

What is the best iPad to use with the apps?

Which is the best Mac to buy to use with your Mac apps?

How do I know if my Mac is compatible with the new LIT SUITE Mac apps?

Do you have desktop versions of your apps?

Are your apps available on Windows, Android, or some other platform?

What kind of USB drive should I use with the LIT SUITE?

See more

Creating a Case File

Creating a New Case File Mac

Create Case File Templates

Storing Your Case Files

Backing Up and Sharing Case Files

Where should I store my Case Files?

How can I find out where my Case File is stored on my iPad?

Why do you recommend setting the Document Storage location to be On My iPad, and store Case Files in the On My iPad location?

Can I work with Case Files in iCloud Drive while offline?

How do I sync a Case File across multiple iPad devices?

Can I easily move my Case Files to another iPad or Mac as a backup, or to share with co-counsel?

How can I collaborate with other users on the same Case File?

My Case Files seem to have disappeared on my iPad, where can I find them?

My Case Files seem to have disappeared on my Mac, where can I find them?

If I delete a LIT SUITE app will the Case Files also be deleted?

See more

Using Cloud Storage Providers

Why am I having issues importing files from cloud storage providers to the iPad apps?

Dropbox and iPad integration doesn't seem to work, what is the solution?

Why can't I store my Case Files on Dropbox, or another cloud storage provider?

Why am I having issues accessing my Google Drive?

How do I import a folder from Dropbox or another third-party cloud storage provider?

When I download a folder from iCloud it doesn’t seem to download all the files in the folder?

See more

Importing in to LIT SUITE

Importing Evidence

Importing Evidence Using Drag and Drop on Your Mac

Creating a Mac Case File and Importing Files

What are your best practice recommendations for working with different file types?

How do I download and import files into the apps?

Why are the files I want to import grayed out and can't be selected?

How do I connect a USB drive or an SD card to my iPad to transfer files?

Can I connect to a file server to download files to the LIT SUITE apps?

How do I import files from Microsoft SharePoint?

Can I import Microsoft Office files into the LIT SUITE?

How do I flatten a PDF to make it more compatible?

Can I import files into the apps using drag and drop?

Are the redaction tools in the LIT SUITE apps permanent?

See more