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Help Center

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Getting Started

About the LIT SUITE

Training Resources for LIT SUITE

Support Options for LIT SUITE

Submit a Support Ticket

Creating a Case File

Creating a New Case File on Your iPad

Creating a New Case File on Your Mac

Create Case File Templates

Storing Your Case Files

Understanding Case Files and App Folders

Case File Storage Recommendations

Troubleshoot a Missing Case File

Using iCloud Drive for Case Files

Changing the Default Document Storage Location (iPad)

Utilizing the Default Document Storage Location (iPad)

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Supported Formats and Compatibility

What are your best practice recommendations for working with different file types?

How do I flatten a PDF to make it more compatible?

Ensuring Video and Audio Compatibility

Can I import Microsoft Office files into the LIT SUITE?

Importing in to Case Files

Importing Evidence in the LIT SUITE

Importing Evidence Using Drag and Drop on Your Mac

Importing Evidence From a USB Drive

Why are the files I want to import grayed out and can't be selected?

Can I connect to a file server to download files to the LIT SUITE apps?

How do I import files from Microsoft SharePoint?

Are the redaction tools in the LIT SUITE apps permanent?

Connect and Use External Drives with Files App

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Collaborating

Backing Up and Sharing Case Files

How do I sync a Case File across multiple iPad devices?

Case File Collaboration

Can I easily move my Case Files to another iPad or Mac as a backup, or to share with co-counsel?

Hardware Recommendations

What are the hardware and software requirements to run the LIT SUITE apps on a Mac?

What is the best iPad to use with the apps?

Which is the best Mac to buy to use with your Mac apps?

How do I know if my Mac is compatible with the new LIT SUITE Mac apps?

Do you have desktop versions of your apps?

Are your apps available on Windows, Android, or some other platform?

What kind of USB drive should I use with the LIT SUITE?

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Using Cloud Storage Providers

Content Unavailable Error When Importing from Cloud Provider

Why am I having issues importing files from cloud storage providers to the iPad apps?

Dropbox and iPad integration doesn't seem to work, what is the solution?

Why can't I store my Case Files on Dropbox, or another cloud storage provider?

Why am I having issues accessing my Google Drive?

How do I import a folder from Dropbox or another third-party cloud storage provider?

When I download a folder from iCloud it doesn’t seem to download all the files in the folder?

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