FAQs
General FAQs
Support & Training
Updating the LIT SUITE
iPad & MacBook Support
- Is there an iPad User Guide?
- Identify the Model of Your Apple Device
- Update Your Apple Device
- Best Practices for Troubleshooting
- Sending Screenshots or Screen Recordings to Support
- How do I use Universal Control to transfer files from my Mac to the iPad apps?
- How do I use Multitasking and Split View with the LIT SUITE apps?
Security & Privacy
Suggestions & Feedback
Error Messages
- Why are some of the buttons hidden, or the text obscured, in the user interface?
- What do I do if an app unexpectedly quits, stops responding, or won't open?
- Why do some PDFs display very slowly and cause a stutter when scrolling the document list?
- I received this OneDrive error message: The requested operation couldn't be completed because the feature is not supported.
- I'm getting a reproducible crash, how can I share the analytics data?
- What does it mean when a PDF file has “Unable to open” under the document name?
- How can I use the sample Case File to try and reproduce an issue?
- Why am I getting a Save Error message?