Do you have telephone support?

The best way to communicate is to email support@litsoftware.com to be connected to a real person who can provide technical support.

At this time we only offer support through email because it allows us to request screenshots and screen recordings to better understand what you are experiencing. This allows us to see the issue in context, something that cannot be done on the phone even over long conversations. We can also send you screenshots or screen recordings in response to guide you, or provide a link to a support article that answers your question.

We can assure you that everyone who answers our support emails speaks English as their first language, is an expert on the LIT SUITE apps, understands legal matters and litigation, and is also familiar with how Mac and iPad operating systems work.