Ensuring Video and Audio Compatibility

Use .MP4 or .M4A files for the best playback experience in any LIT SUITE app.

Video and audio files work best in .MP4 or .M4A format across all LIT SUITE apps, including TrialPad, TranscriptPad, and ExhibitsPad. These formats provide the most reliable performance and compatibility.

Optimize File Size and Compatibility

If a video file seems unusually large or doesn’t play properly, you can convert it using the free HandBrake app for macOS or Windows. HandBrake can reduce file size and ensure proper formatting.

Visit handbrake.fr to download the program.

When converting, use one of HandBrake’s built-in presets—Apple 1080p30 Surround is a good choice for most cases.