Importing in to Case Files
      Back to home
      1. Help Center
      2. Start Here
      3. Importing in to Case Files

      Importing Files from Cloud Storage

      Import files from cloud services like Dropbox, Google Drive, or OneDrive directly through the Files app.

      You can import files stored in third-party cloud storage services using the Apple Files app. This method works across all LIT SUITE apps and allows you to access and import files stored in iCloud Drive, Box, Citrix Files, Dropbox, Google Drive, Microsoft OneDrive, and other supported providers.

      How to Import Files from Cloud Storage

      1. Make sure the Cloud Storage app is installed on your iPad or Mac.

      2. Create or open a Case File, then tap the + button to import files.

      3. Tap Import.

      4. In the Files browser that appears, select your cloud storage provider from the sidebar.

      5. Navigate to the folder containing your documents, then tap to select the files you want to import.

      Imported files are saved within your Case File, allowing you to view, annotate, and organize them immediately.

      If you don’t see your Cloud Storage as an option:

      1. Tap the More Options button (the ellipsis at the top of the Locations sidebar).

      2. Choose Edit.

      3. Turn on the Cloud Storage app to make it visible as a location in the sidebar.

      Tip: If you see a “Content Unavailable” message or files appear grayed out, restart your iPad and make sure your cloud app (for example, Dropbox or OneDrive) is up to date. Opening the cloud app once before importing can also help the Files app refresh its connection.