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  3. Getting Started FAQs

Getting Started FAQs

  • Where should I save my Case Files?
  • How do I move my Case Folders from the legacy app to the new app?
  • How do I take a screenshot, or record the screen, of my iPad or Mac?
  • How do I download and import files into the apps?
  • How do I connect a USB drive or an SD card to my iPad to transfer files?
  • Do you have an overview on how use the apps?
  • What does TrialPad look like in action?
  • Why am I having an issue getting past the Sign in with Apple screen on my iPad to try and purchase the LIT SUITE?
  • Can I connect to a file server to download files to the LIT SUITE apps?
  • Why are the files I want to import grayed out and can't be selected?
  • Why am I having issues importing files from cloud storage providers to the iPad apps?
  • How do I import files from Microsoft SharePoint?
  • When I try to subscribe to the LIT SUITE, why do I get a message that In-app Purchases are not allowed?
  • When I download a folder from iCloud it doesn’t seem to download all the files in the folder?
  • How do I identify the model of my iPad or Apple TV?
  • Why are some of the buttons hidden, or the text obscured, in the user interface?
  • How do I use the built-in security and privacy protections of iPad?
  • About LIT SOFTWARE - What we do in 90 seconds!
  • How do I manage my subscription?
  • Is there iPad User Guide?
LIT SOFTWARE Help Center