Skip to main content
LIT SOFTWARE Help Center Help Center home page
Get the Apps Contact Support
  1. LIT SOFTWARE Help Center
  2. Start Here
  3. Getting Started FAQs

Getting Started FAQs

  • How do I move my Case Folders from the legacy app to the new app?
  • How do I take a screenshot, or record the screen, of my iPad or Mac?
  • Where should Case Files be stored on the iPad?
  • How do I download and import files into the apps?
  • How do I connect a USB drive or an SD card to my iPad to transfer files?
  • Do you have an overview on how use the apps?
  • What does TrialPad look like in action?
  • Why am I having an issue getting past the Sign in with Apple screen to try and purchase the subscription?
  • Can I connect to a file server to download files to the LIT SUITE apps?
  • Why am I having issues importing files from Dropbox?
  • Why are the files I want to import grayed out?
  • Why am I having issues importing files from cloud storage providers to the iPad apps?
  • How do I import files from Microsoft SharePoint?
  • When I try to subscribe I get a message that in-app purchases are not allowed?
  • When I download a folder from iCloud it doesn’t seem to download all the files in the folder?
  • I can't seem to select files to import, what am I doing wrong?
  • How do I identify the model of my iPad or Apple TV?
  • Why are some of the buttons hidden, or the text obscured, in the user interface?
  • How do I use the built-in security and privacy protections of iPad?
  • About LIT SOFTWARE - What we do in 90 seconds!
  • How do I manage my subscription?
  • 📕 iPad User Guide
LIT SOFTWARE Help Center