LIT SUITE Case Files are saved and stored using Apple’s efficient Package File Format, which allows even the largest cases to be saved quickly and efficiently. However, not all cloud storage providers (Box, Dropbox, etc.) currently support Apple’s Package File Format yet, so your Case Files should be created and stored in the On My iPad storage location.
Although storing a Case File on iCloud Drive works, and is useful to be able to move a Case File between devices, there can be conflicts which can cause a Case File to get corrupted. For example, if you made changes to a Case File from two different devices when they were not connected to the internet, you would have two Case Files with two different sets of documents, annotations, etc.
Another reason not to use iCloud Drive is that the iPadOS uploads files from your iCloud Drive to the cloud whenever they think it appropriate to save you space (these files will have a cloud icon with a down arrow next to the file name). There's no way to select individual files to keep locally on the iPad. That means you could arrive in court, or another location without internet access, and find that your Case File was previously uploaded to the cloud.
Lastly, every change you make to a document is backed up to the Case File, which means that if you have a 2GB Case File and simply change the name of a document or add a highlight, the entire 2GB file has to be uploaded and downloaded again.
To make sure your Case File is always saved to the correct location, open the iPad Settings app, scroll down to each of the LIT SUITE apps, and then change the Document Storage setting to On My iPad.
Your Case Files can always be backed up or moved to another location, and shared with another LIT SUITE user. If you want to move a Case File from one device to another, you can quickly and easily Air Drop a Case File between iPad devices.
For all these reasons we recommend storing your Case Files in the On My iPad location and changing the Document Storage setting to be On My iPad in the Settings for each app. Please view this video to see how to change the Document Storage location to be On My iPad: https://support.litsoftware.com/hc/en-us/articles/360058503294-VIDEO-Importing-Evidence