LIT SUITE Case Files are saved and stored using Apple’s efficient Package File Format, which allows even the largest cases to be saved quickly and efficiently.
However, not all cloud storage providers (Box, Dropbox, etc.) currently support Apple’s Package File Format yet, so your Case Files should be created and stored in the On My iPad storage location. This also prevents the apps constantly uploading and downloading entire Case Files even for the smallest changes.
To make sure your Case File is always saved to the correct location, open the iPad Settings app, scroll down to each of the LIT SUITE apps, and then change the Document Storage setting to On My iPad.
Your Case Files can always be backed up or moved to another location, and shared with another LIT SUITE user, but when working on a Case File it should always be stored On My iPad.
Please view this video to see how to change the Document Storage location to be On My iPad: https://support.litsoftware.com/hc/en-us/articles/360058503294-VIDEO-Importing-Evidence