We currently only offer support through email which keeps the conversation and detailed records in one place.
Our online Help Center https://support.litsoftware.com/ has many FAQs and tutorial videos. Whenever we are asked a question that doesn’t already have a support article in our Help Center that addresses it we endeavor to create one. This ensures that the Help Center is constantly updated with the latest information and our customers can get answers 24/7.
We understand that some people prefer telephone support, sometimes you just want to talk to a person. However, using our apps often involves needing to see screenshots or screen recordings to help us see what you’re seeing, and we can also send you screenshots and screen recordings to guide you in the right direction. Or provide a link directly to a support article that answers your question.
You can be sure that we’re actual human beings answering your questions and helping you achieve success with our apps.