We currently only offer support through this Help Center or email. We understand that some people prefer phone support, sometimes you just want to talk to a real person. However, using our apps often involves details instructions and steps which can be difficult to explain over the phone.
This Help Center allows users to find answers to common questions quickly and easily, and email support keeps detailed records in one place. We may ask you to send us screenshots or videos to help us see what you’re seeing, and we can also send you screenshots and videos to guide you in the right direction. This ensures we have the full conversation in one place if someone else takes over your case so you won’t have to answer the same question multiple times.
You can be sure that we’re actual human beings answering your questions and helping you achieve success with our apps. If there are other questions you have please don’t hesitate to reach back out with the details.